Crossroads advocates for the right to use Long Term Medi-Cal as opposed to paying privately for Long Term Care. This right is available to all persons staying long term at a Skilled Nursing Facility. We are a resource in providing families with powerful tools as it pertains to the use of Medicare, Secondary Insurance and Long Term Medi-Cal. We are the liaison between the family, the facility and the county ensuring that the right to protect and safeguard the family’s legacy is honored. Crossroads has a team of experts who are here to facilitate the process so that the family can focus its attention on supporting their loved one’s emotional and medical well being.
“Early this year my 96-year-old mother took a fall and broker her ankle. While in the hospital, she suffered a major stroke. She needed to be moved to a long-term care facility. The amount of paperwork I signed was not just scary but intimidating. They recommended I speak to someone at CROSSROADS. I thought it was just going to be another organization asking me to sign more paperwork and grilling me as to who was to be financially responsible. BOY, WAS I WRONG!
They became my mother’s advocate. They could not have been more supporting, caring, and patient with all my questions. I was able to defer all phone calls and issues that arose out of my mom’s continued care to them. Instead of losing sleep over any financial concerns, Crossroads gave me the freedom to just be a daughter. Crossroads is my city of angels.”